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Community Reference Information
This page is here to act as a reference "library"
of our community.
This information is here for reference only, and does not serve as official endorsements
of Bristol Green Condominium, its Board, or FirstService Residential.
Residents are encouraged to perform their own research, or talk to neighbors to obtain additional information.
More content will be added regularly.
Life threatening emergencies need to be reported to 911 immediately.
Property management emergencies should be called into 800-870-0010.
Each unit has an individual shut-off valve. It is blue or black in color, round, and is the closest valve to the wall in your outside water heater closet. Turn to the right until tight to turn off your water supply.
If you have a first floor unit, your closet also has a special valve on the wall called a "riser valve" which will turn off the water to your unit, and the two above you. Turn this valve clockwise until tight to turn off the water to the entire stack of 3 units.
For shutting off the entire building, or a sprinkler system, please call FirstService to make arrangements.
Water heater work
If you are having any work performed in your water heater closet, call FirstService as far in advance as possible so that the sprinkler system can be temporarily disabled. Many plumbers have set off sprinkler heads while soldering pipes, and servicing the exhaust flues of our water heaters.
Also, if you drain your water heater, do NOT use the overflow pipes in your water heater closet! Use a garden hose, and drain the tank outside to ground level. The overflow pipes in the closet are not designed to handle 50 gallons of water flow, as they are connected to the condensate drain lines. If you or your contractor ignore this, you risk flooding the unit(s) below you.
POLICE REFERENCE - NON-EMERGENCY ONLY
Howard County Police Non-Emergency number: 410-313-2200
Howard County Police Drug Tip Line: 410-290-3784
Neighborhood Community Resource Officer for Long Reach
PFC Jose Marichal
Long Reach NCRO, NCRO Section
Community Outreach Division
Bristol Green consists of 10 secured access condominium buildings, with 12 units in each (120 units).
There are 6 garage buildings with 5 garage bays in each (30 garages). Garages are deeded separately from units and their electricity is paid for by the Association.
Original construction of the community took place from 1994 through 1995 by Bozzuto, Inc.
Our community is managed out of the Towson and Forest Hill offices of FirstService Residential.
See Contact Info page for more details.
The bulletin/corkboards in the entrance of each building serve as a place for general announcements and information to residents. FirstService and the Board maintain the postings on these boards. Please keep personal postings to a minimum. If Board or FirstService postings cannot fit, other items will be removed to make space.
Cable TV/Internet/Phone Service
Bristol Green is wired for Comcast Xfinity services, as well as Verizon FiOS. Each unit has dedicated fiber optic cabling to take advantage of all FiOS offerings, including up to 1Gbps/1Gbps Internet speed.
Satellite dishes are allowed, but only if they are freestanding. They cannot be attached to the building in any way. Satellite dish companies will generally setup a dish on a stand, and weight it down with bricks or concrete blocks. It will be placed on the patio or balcony, and is generally not much taller than the railings in total height. The Association will NOT trim or cut down trees which interefere with satellite dish signals. Residents are urged to use Comcast or Verizon services. Contact FirstService or the Board President if you need more details.
Condo docs governing Bristol Green are available for a fee in paper copy from FirstService. As an alternative, you can download/view the docs as searchable PDF files from the links below or via the FirstService Connect site. You will need Adobe Acrobat Reader installed on your computer. Please be patient as some of these files are a bit large.
Articles of Incorporation
Declaration of Condominium
Amendments to Declaration
Amendments to Bylaws
Rules and Regulations
Condo Insurance Policies
All of our buildings are covered by a Master Insurance Policy which will rebuild all buildings as they were originally constructed in the case of casualty loss (fire, tornado, hurricane, etc.). An earthquake rider was added to our policy starting in 2010 to cover damage to the buildings resulting from an earthquake.
A typical condo insurance policy on your unit will contain dwelling coverage and personal property/contents coverage. Dwelling is to cover improvements you have made to your unit above and beyond its original construction. Depending on your coverage clauses, this may also cover water damage to your unit and your neighbors' units in case of a failed water heater, faucet, etc. Keep in mind that if a fixture fails in your unit and damages another, you are responsible for the repairs. Personal property/contents coverage simply covers your furniture and other personal items such as clothing, jewelry, electronics, etc. (depending on your policy).
The Condominium's master policy deductible is $5,000, so you must ensure that your individual unit's policy will cover at least this amount in case of damage to your unit.
All residents are urged to call their insurance agent for any questions regarding their condo policy. This information here is for general reference only, and does not replace the advice of your insurance company. Questions regarding the Master Policy should be directed to FirstService.
Door Entry Panels
We have secured access buildings, meaning the entry doors are always locked. Every building has an entry panel to allow guest access to the buildings. Your last name is programmed into the panel, along with your primary (home or mobile) phone number. Upon moving in, you must contact FirstService to have the previous tenant/owner removed from the panel, and your name added. Names are NOT updated automatically. If your phone number changes, you will need to call FirstService to have it updated in the panel. Only local area codes are allowed to be programmed into the boxes as other area codes will cost the Association long distance fees.
Visitors scroll through the list by last name - NOT unit number. Many people are not used to this. Once they find the right name, they press the button to place a call, and the box will call your unit. When you answer, you can speak to the person outside, just like a speakerphone. If you wish to allow them in, press 9 on your phone, and you will hear loud beeps, indicating the door has unlocked. The call will then disconnect.
Keys & Mailboxes
If you need extra keys for your building door, simply call FirstService who will provide you with duplicate keys as needed. The cost for an additional key is $10, effective 1/1/2013. Building keys are marked "DO NOT DUPLICATE" to help control the distribution of building keys.
Mailbox locks are the responsibility of the unit owner. If you need a lock replaced or serviced, please call a locksmith. The Post Office will not service our mailbox locks as the mailbox units themselves belong to the Association.
Exhaust Lines & Utilities
Attics & Hallways
Additional insulation was added in 2011 to all attics to give these spaces a rating of at least R-38. Insulation reduces energy costs to all residents and helps to prevent ice dams in the winter due to heat loss.
Building hallways are considered common elements and are maintained by the Association. They are cleaned twice per week. All concerns or maintenance needs (dead lights, etc.) should be directed to FirstService. Modernization and refurbishment of the halls is planned for the near future.
Hallways are not to be used for personal storage, including, but not limited to, baby strollers, furniture, bicycles, chairs, shoes, toys, umbrellas, trash bags, etc. Per fire code, the common hallways must be free of objects at all times.
The standard fireplace installed in Bristol Green is a Martin, model GSC36. This is a decorative fireplace, and therefore, is not intended to heat your unit. Martin is no longer in business, but parts can still be found for them, including the glass doors. The fireplaces have a continuously lit pilot, however, if you need to relight it, lighting instructions for this model fireplace can be found by clicking HERE. If you feel uncomfortable lighting the unit yourself, or if you need any service on your fireplace, a servicer highly recommended by residents is Day or Night Home and Hearth Services, 1-800-FIREPLACE. They are based in Hanover, MD. Warning: Gas odor is not normal in or around your fireplace. If you smell gas, go outside, and then call BGE or 911.
Per Bristol Green Bylaws, all 2nd and 3rd floor units MUST have carpet and padding installed throughout the living room, dining room, hall areas, and bedrooms. First floor units are allowed to have any type of flooring or carpet. The purpose of this requirement is to reduce noise transmission to units below. Cork flooring is under consideration by the Board as an alternative approved floor covering for upper floors due to its excellent sound insulating properties. If this change were proposed, a majority vote of unit owners would be required to amend the Bylaws.
Heating, Cooling & Water Heaters
Click HERE for a page dedicated to discussing Bristol Green HVAC systems.
Windows & Doors
Outdoor cooking is only allowed in the picnic area to the left of 5911 Millrace Court. Period. Other areas pose a safety risk, and/or is against Howard County fire code (such as balconies, patios, etc.). If someone is observed cooking near a building, on a patio, or balcony, the Howard County Fire Department may be called. This has happened in the past and can lead to fines from the County. Fire regulations are in place to protect your home, and the homes of those around you. Don't jeopardize the property and safety of those around you.
Landscaping is under contract with Patapsco Spring. They handle a variety of items including landscaping, concrete, masonry, and drainage.
Landscaping improvements are always a large expense. Feel free to bring concerns to the Board or FirstService, but please keep in mind that landscaping work needs to be planned out, and everything can't be done at once.
If you walk a dog, it is your legal responsibility as a Howard County resident to pick up and dispose of pet waste. County fines can range from $25-$500, and if you are a Bristol Green resident, you may be subject to Association fines as well.
Parking / Roadways
There is currently no reserved parking or parking permits in Bristol Green. However, we ask that as a courtesy to your neighbors, please have visitors park across the street from building entrances, allowing residents the best spaces. Do not park in handicap spaces unless you have a proper permit to do so. Please see section below regarding designated snow emergency areas.
Many people have asked if Bristol Green could become a gated community. While the Board sees many benefits to securing the community with a gate system, we do not have sufficient entry roadway length to support this safely, without backing up traffic onto Old Dobbin Lane. Also, the cost to install and maintain the necessary gates and infrastructure is prohibitively high for a community of our relatively small size.
Snow Removal and Snow Emergency Areas
When snow is forecasted, do not park in the Snow Emergency areas or you will significantly hamper clean-up efforts, and risk your vehicle being damaged or blocked in by heavy equipment and/or snow piles. Click HERE to see a map of their locations. They are also marked with signs.
Snow removal and ice melt applications are performed by Patapsco Spring on a Time & Materials basis. Because we never know how much winter precipitation we will get in a season, flat rate snow contracts are not available. This work must be pre-authorized per event, so the Board President and/or FirstService is in communication with our Patapsco representative in advance of a storm or snowfall.
Trash is picked up on Tuesdays and Fridays by a Howard County subcontractor. Our dumpsters are rented from a private vendor. Our cleaning contractor, MultiCorp, is assigned to open the gates before pickups and close them afterwards. If you see gates open or closed at inappropriate times, please feel free to move them. This will help improve the overall appearance of the community.
The dumpsters are for household trash only. Other items such as mattresses, furniture, home improvement debris, etc., must be taken to the Howard County landfill.
Pet waste MUST BE BAGGED when placing it into a dumpster. Dumping raw pet waste such as used cat litter is not only a nuisance, but also a public health hazard.
The fountain generally runs from May 1st through October 30th annually. Routine maintenance is performed every other week by Specialty Pool & Fountain. If you ever see the fountain in need of special attention, please contact FirstService, or e-mail email@example.com.